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Contact ACB

Due to high numbers of useless support requests please read the following BEFORE sending your support question/query :

There is a ReadMe file with EVERY download that contains relevant information and help to get you started,

The same information is available here ... 

FAQ page of the site :


( My bot is not working properly )

( Ive Paid, Where Is My License ? )

( How Do I Use CoinCollector ? )

( CoinCollector - Common Problems )

( CoinCollector - Captcha Problems )

Please try these common fix steps "1 BY 1" BEFORE Submitting a support request:

some simple steps that fix most common issues :
(eg.  Stuck on "Loading...", wont open, crashes etc etc ....)

1 - Try Running CoinCollector with AND WITHOUT "Administrator" privileges

2 - Install this (.NET 4.5)  http://www.microsoft.com/en-us/download/details.aspx?id=30653
-> Alternative working .NET Frameworks :
.NET 4.6.0
Official link -  https://www.microsoft.com/en-gb/download/details.aspx?id=48130

.NET 4.6.1
Official link -  https://www.microsoft.com/en-us/download/details.aspx?id=49982

.NET 4.6.2
Official link -  https://www.microsoft.com/en-us/download/details.aspx?id=53344

3 - Install this (C++ Redistributable)  https://www.microsoft.com/en-us/download/details.aspx?id=48145
4 - Make sure your AV and Firewall are not blocking, add the bot to any whitelists
-> Add the following to ALL Antivirus/Firewall Allowed/Whitelists :

5 - make sure Windows UAC is not blocking the bot from functioning

6 - Move the bot folder including ALL FILES to "C://"

7 - Try setting compatibility to Windows Vista SP2

8 - Restart your PC

If after the above it still is not working correctly, please open a support ticket and we will reply within 24 hours :

If you have followed ALL of the Common Fix steps, help or information provided and are still experiencing problems,
please use the form below and Include ALL requested information, ...... 

  • Your Windows OS (Including if "32" OR "64" bit)
  • The language that your PC is set on (Region/Language Settings)
  • Your EXACT .NET versions (Can be found in Un-Install a Program)


If you do not supply the requested information with your support query your support query WILL be ignored !

  • Any support questions about the site being automated should be directed to the actual site being automated and not ACB Support
  • ACB Support is strictly for support questions or queries related to "Installing" or "Opening" a purchased software/bot, Any License problems and the running of the software/bot !
  • If a Software/Bot Opens, Starts and Runs then it is up to the User to learn how to use the site the software/bots is for.

Common Easily Fixed Starting Problems

CoinCollector up to date ?

Support requests MUST contain the following information

  • Your Windows OS (Including if "32" OR "64" bit)
  • The language that your PC is set on (Region/Language Settings)
  • Your EXACT .NET versions (Can be found in Un-Install a Program)

If you do not include the requested information (above) with your message your support query WILL NOT be answered !