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HELP (COMMON FIX STEPS) - My bot is not working properly or Wont Load !! ( COMMON FIX STEPS )

If you bot is not working as it should ...
eg. 
Display has frozen
Bot has stopped
Bot is not reacting to clicks


Sometimes a bot will freeze or crash, this is normal,
close the bot and restart it.



please try these common fix steps "1 BY 1" :

some simple steps that fix most common issues :
(eg. Stuck on "Loading...", wont open, crashes etc etc ....)

1 - Try Running CoinCollector with AND WITHOUT "Administrator" privileges

2 - Install this (C++ Redistributable) https://www.microsoft.com/en-us/download/details.aspx?id=48145

3 - Install this (.NET 4.5) http://www.microsoft.com/en-us/download/details.aspx?id=30653
-> Alternative working .NET Frameworks :
.NET 4.6.0
Official link - https://www.microsoft.com/en-gb/download/details.aspx?id=48130

.NET 4.6.1
Official link - https://www.microsoft.com/en-us/download/details.aspx?id=49982

.NET 4.6.2
Official link - https://www.microsoft.com/en-us/download/details.aspx?id=53344


4 - Make sure your AV and Firewall are not blocking, add the bot to any whitelists
-> Add the following to ALL Antivirus/Firewall Allowed/Whitelists :
*.autoclickbots.*
*.cyber-labz.*

5 - make sure Windows UAC is not blocking the bot from functioning

6 - Move the bot folder including ALL FILES to "C://"

7 - Try setting compatibility to Windows Vista SP2

8 - Restart your PC

When you first run ANY bot from ACB then your bot will need to download necessary support files, 
This is done in the background so not to bother you, ..
However this can take some time depending on your PC specs, mainly NET speed, there are 60 files in total (144MB),

* IMPORTANT * 
If a bot is taking a long time to load please do the following :

  • Open Windows Task Manager (CTRL, ALT and DEL)
  • Look under the "Processes" tab
  • You should see "CoinCollector : Downloading support files ......."
  • Please wait for it to finish and the bot will start



If after the above it still is not working correctly, please open a support ticket and we will reply within 24 hours :
  • Your Windows OS (Including if "32" OR "64" bit)
  • The language that your PC is set on (Region/Language Settings)
  • Your EXACT .NET versions (Can be found in Un-Install a Program)



This information is also available here :
http://autoclickbots.com/acbhelp/kb/faq.php?id=1



If you have done all of the above please open a support ticket and we will reply within 24 hours

INFO - Error "License Activations Exceeded"

BEFORE contacting support please see the section above 

" HELP (COMMON FIX STEPS) - My bot is not working properly or Wont Load !! ( COMMON FIX STEPS "

License Errors are caused by :

  1. AV/Firewall blocking a software/bot from contacting the licensing server
  2. AV/Firewall deleting/removing "license.lic" file upon activating
  3. Exceeding your allowed license limit for a software/bot

Steps you can take :

  • Make sure you are running the bot as "Administrator" 
  • Make sure you have a compatible Microsoft .NET Framework (See "COMMON FIX STEPS" above)
  • You can reset your license manually via your ACB account area : http://www.autoclickbots.com/lic_reset.php

If a license error still exists please delete the "license.lic" (if existing in program folder) file and re-submit your license details from your License email.


Last Resort - Manual License creation

If for whatever reason you are unable to add or edit your antivirus/firewall whitelist here are instructions for creating your license manually :

  1. Right click anywhere blank in the main program folder (where *YOUR_ACB_BOT*.exe and license files are)
  2. Create a New "text" file (Windows notepad will open)
  3. Copy and paste your license EMAIL into the first line of the blank notepad page and press enter
  4. Copy and paste your license KEY into the second line underneath your license email
  5. Click "File" then "Save As"
  6. Enter "license" as the name
  7. Close notepad
  8. Rename the file you just created (license.txt) to "license.lic"
  9. Click OK to rename (if you see a Windows popup)
  10. Load your ACB software/bot

ALL License Problems !

ALL License Problems :

If you have ANY license problems, ... 

BEFORE contacting support please see the section above 

" HELP (COMMON FIX STEPS) - My bot is not working properly or Wont Load !! ( COMMON FIX STEPS "


License Errors are caused by :

  1. AV/Firewall blocking a software/bot from contacting the licensing server
  2. AV/Firewall deleting/removing "license.lic" file upon activating
  3. Exceeding your allowed license limit for a software/bot


Steps you can take :

  • Make sure you are running the bot as "Administrator
  • Make sure you have a compatible Microsoft .NET Framework (See "COMMON FIX STEPS" above)
  • You can reset your license manually via your ACB account area : http://www.autoclickbots.com/lic_reset.php

If a license error still exists please delete the "license.lic" (if existing in program folder) file and re-submit your license details from your License email.


Last Resort - Manual License creation

If for whatever reason you are unable to add or edit your antivirus/firewall whitelist here are instructions for creating your license manually :

  1. Right click anywhere blank in the main program folder (where *YOUR_ACB_BOT*.exe and license files are)
  2. Create a New "text" file (Windows notepad will open)
  3. Copy and paste your license EMAIL into the first line of the blank notepad page and press enter
  4. Copy and paste your license KEY into the second line underneath your license email
  5. Click "File" then "Save As"
  6. Enter "license" as the name
  7. Close notepad
  8. Rename the file you just created (license.txt) to "license.lic"
  9. Click OK to rename (if you see a Windows popup)
  10. Load your ACB software/bot

Ive Paid, Where Is My License ?

ALL Licenses are sent to your "Verified" Payment email address NOT to your ACB Registered email Address

Please make sure to check your spam folder

CoinCollector V5 - HELP Blank Claim Success !!!

This information is also in the comments of CoinCollector Page :

http://www.autoclickbots.com/product/coincollector...

* IMPORTANT * 

-------------------------------------------------------------------------------------------------

For All CoinCollector Users Having Problems With BLANK Claim Success

-------------------------------------------------------------------------------------------------


CoinCollector V5 now has 4 built in scrapers and makes it extremely easy to find and build large faucet lists, .. 

However it is a good idea to check or monitor a freshly scraped list to make sure that you only use faucets that you know are not down, out of funds etc.. 
there is a checkbox for each faucet to enable/disable so that the user can disable (or remove) any faucets causing problems.


I have made it as easy as possible for users to scrape many faucets that would usually take a considerable amount of time to build manually, but it is up to the user to fish out or find the good ones, .. 

Very much the same any other Scraping and Autoprocessing bots/software available today, .. Article Marketing Robot, SeNuke and Magic Submitter just to name a few off the top of my head, on any campaign submission with any of the software mentioned its submission success rate is around 30% on a good day with an "unchecked" list,

Although the software mentioned above and CoinCollector have very different uses, the process is very similar in that they both scrape, process and automate.


If this sounds like too much of a task to check your lists (it does get a bit boring sometimes of course) then I would suggest that you only search/scrape faucets that have "Solve Media" captchas and no "Anti-Bot" links, these types of faucets have a much higher success rate.

Ive Paid, Where is my Bot ?

If you did not redirect to a download page after payment please open a support ticket and state :

-Your name
-Your Transaction ID
-Your Payment email address

A member of our team will contact you within 24 hours 

Can I have A Refund ?

ALL AutoClickBots software/bots are tested on 14 Desktop PC's and 6 Laptop's with various Windows Operating Systems, CPU and RAM setups 7 Days a week 52 weeks a year, We know they work and are updated when needed. 


* NO REFUNDS - UNLESS PURCHASE IS NOT WORKING *

Due to the nature of the product (digital), no refunds will be given unless specific circumstances are met, .. PERIOD !
*However, if a customer has issues that can NOT be resolved AND the customer provides a video showing exactly what is wrong and the bot not working, then a "PayPal" refund may be considered.

If you believe you have tried ALL of the steps mentioned in the section "HELP - My bot is not working properly or Wont Load !!" (Top of FAQ's) but are still experiencing problems Please Use The Contact Form to request a refund and INCLUDE a short video showing the problems you are having.
ANY User or Customer opens or files a PayPal dispute will be automatically banned, license/s deleted and IP  Address and email reported to the relevant spam/scam authorities. 

*BTC/Bitcoin Refunds*
* NO BTC/Bitcoin Refunds ! *

*REPEATED* 
NO VIDEO, NO REFUND (PayPal ONLY)
There are plenty of FREELY available video recording software/apps, and easily found and downloaded by using Google.

- Note -
We have been pretty slack towards refunds since we started almost 2 years ago, but unfortunately far too many bad eggs have abused our good nature,
This is now the refund policy for ALL

If anything above concerns you .. Don't Buy.

Error Updating ?

Error Updating your ACB Bot ?

If during an update you see an error like or similar to the image below then please just wait and the update will complete successfully, 

This is an error being caused by a recent Windows Update and will NOT effect the update or the running of the bot in ANY way. 

Do you make Custom Bots ?

Yes, Absolutely

The cost of a Custom Bot depends on what the bot needs to do, 

The price will increase for every extra task it needs to complete, for example, ..

A bot to simply Log in to a site and click a surf button with NO captcha would start around $5

If the same site had a captcha at login then this would start at around $10.

To Request a Custom Bot please use the "Contact ACB" link at the top of the website, and select "Custom Bot Request"

Then you will need to provide the following info in as much detail as possible :

1 - website the bot will be for

2 - What you want the bot to do (in detail)

3 - Does the bot need to solve any captchas (If so how many, just for login or between ads etc..)

4 - Is the bot for you personally or for public release ?

5 - What is your Budget

* IMPORTANT NOTE * 

Any requests that just say "I want a bot for this site" WILL be ignored !

All bot request MUST be in the format mentioned above for consideration !

CoinCollector Keeps Crashing .. Please Help !

CoinCollector crashing is normal and is CLEARLY mentioned in a few places on the site and in the Read me file that comes with the download : 



This was specifically why the Scheduler was added to the bot so you could start and stop the bot at scheduled intervals, 

for example, .... 

You could set the bot to run every 1 hour for *hours

This way the bot will be started AND closed, therefore if the bot were to crash at any point then at the end of the hour the bot will be forced to close automatically, and then a new instance re-opened and started.



The reason the bot crashes is very simple, .. 

Lets imagine you where sat in front of your PC and opening and closing 18 instances of ANY browser each time loading websites stuffed with flash, java, ads, popups, popunders etc etc etc ...

The browser will crash eventually an any pc with any specs, ...



The PC i develop on has i7 Quad 3.50GHz, 64GB RAM and CoinCollector will still only reach between 15-18 runs before odd things occur, 

so I run every day, .. every 1 hour for 6 hours, if it crashes then it closes after the hour and opens a fresh instance and continues earning.


Some elements of the faucet pages are removed by the bot to prevent severe resource drainage but if anymore were to be auto removed then the bot would get caught, 

it is as simple as that :)


So the scheduler was developed and added for the user to work around any inevitable crashes.



P.S. I have mentioned that the bot will run at scheduled intervals, this can be ANY set interval (every 10 mins, every 30 mins etc etc etc etc )

and is easily controlled within the bot and/or Windows Task Scheduler, ...


If you have problems setting this up there is a feature video here, 

It is advised to watch the scheduling section to make sure set up correctly :

https://www.youtube.com/watch?v=Yr6v6vPdtW8

How Do I Use CoinCollector ?

There is a walkthrough PDF with the download, there are also many videos showing how to use CoinCollector, 

*Latest Videos

CoinCollector (V4) - Features 

CoinCollector (V4) - 9KW Demo

CoinCollector (V4) - Working Process Demo

*Other videos (earlier versions)

CoinCollector (V3) -  Multi-Use Demo

CoinCollector (V3) -  Auto Captcha

CoinCollector (V3) -  Manual Captcha

CoinCollector (V3) -  Walkthrough



How to Use CoinCollector


CoinCollector - Captcha Problems

There could be a multitude of reason for failed claims, many of which are usually incorrect captcha replies and how many retries you set the bot to in the settings panel, for example if set to 1 retry and the captcha worker enters the wrong answer then the claim will fail, .. 

Not to mention captcha bid settings, timeouts from slow internet, captcha service server overload etc etc etc etc etc etc ....

If captcha cost is a problem then you can use the the bot in Manual Mode ... ITS FREE ! ! !






Switch the bot to "Debug Mode" within the settings panel to see EXACTLY what is happening

  • Then just run the bot and drag the corner of the bots UI open so you can see the browsers when they appear, 
  • Click on a few and watch the process and you will be able to see what the bot is doing 





Custom Section - Find Your Own

As of V4 there is now a "Custom Section" as you have probably seen on the CoinCollector sales page and features video
so you could use Google to find higher paying faucets supported by the custom system, 


Here are some of the faucet types supported by the bot :
=============================================

*Enter them EXACTLY how you see them

whitebitcoin.ru
btc.myownbitcoinfaucet.website/
bitcoinspace.net/freebitcoins/
btc.myownbitcoinfaucet.website/
cryptospout.com/faucet/hourly_bitcoin_faucet.html 

=============================================

CoinCollector - Common Problems

CoinCollector Issues

CoinCollector Starting Problems :

When you first run CoinCollector (or ANY bot from ACB) then your bot will need to download necessary support files, 
This is done in the background so not to bother you, ..
However this can take some time depending on your PC specs, mainly NET speed, there are 60 files in total (144MB),

* IMPORTANT * 
If a bot is taking a long time to load please do the following :


  • Open Windows Task Manager (CTRL, ALT and DEL)
  • Look under the "Processes" tab
  • You should see "CoinCollector : Downloading support files ......."
  • Please wait for it to finish and the bot will start







CoinCollector License Problems :
If you have ANY license problems with CoinCollector, ... 

Please download a fresh copy from here :
http://www.autoclickbots.com/content/order-success-coin-collector/

And then delete the "license.lic" file within your "CoinCollector" folder and re-enter your license details from your license email, and you shouldnt see the error again, .. 

If you do see another error you can reset your license manually via your ACB account area :
http://www.autoclickbots.com/lic_reset.php








CoinCollector Captcha Problems :
If you are seeing "Claim Failed" for EVERY faucet, ...


  • 1 - Make sure you have ONLY ONE service selected and disable ALL others

  • 2 - When you enter your details click the little orange "Check" button next to your chosen service and make sure your balance shows, If it doesnt then click where you enter and press "CTRL + A" then delete then copy and paste your details making sure there are no spaces at the start or end.

  • 3 - If your balance does show correctly then open your selected captcha service account in your "normal" browser and check the following :
  • - Your current captcha bid, if too low no captchas will be solved
  • - if using 2Cap or Anti then you can view captchas being solved in realtime, run the bot and see if any captchas appear

  • 4 - If no Captchas are appearing in your Captcha Service history page then go to your "CoinCollector" folder while the bot is running and see if captchas are appearing in the "captcha" folder


* IMPORTANT * 
  • If captchas ARE appearing in the "captcha" folder and NOT your Captcha Service's history or realtime page then YOUR PC is blocking the bot from sending the captcha images !
  • If captchas are NOT appearing in the "captcha" folder please try moving the "CoinCollector" folder directly on to your "C:"


*Guide - How To Use 9KW Captcha Service With ACB

CoinCollector v3 with 9kw.eu 


HostsMan: https://www.9kw.eu/plugins.html#apida...

Short text instructions:
HostsMan ► "Tools" ► "HostsMan Editor" ► "Edit" ► "Add Hostname"
Use "bypasscaptcha.com" as Hostname and 188.165.25.238 as IP ► Add
Then "File" ► "Save" and "File" ► "Close"

Start CoinCollector v3 and use "Settings" ► "Captcha Settings" ► "GSA / Captcha Sniper" ► "Add" ► "Bypass Captcha" ► use your 9kw.eu apikey as "Key" ► "OK" ► Save it.

Website: http://www.9kw.eu

API management for your api key:
https://www.9kw.eu/userapi.html

Can I Use my bot on more than 1 PC ?

No *Unless Stated Otherwise*  ALL licenses are hardware locked :

1 license = 1 User on 1 PC (Users may purchase multiple licenses)

If you wish to use or move to another PC, you will need to reset your license here :

http://www.autoclickbots.com/lic_reset.php

What are ACB Bots requirements to run ?

All AutoClickBots will run on any Win OS EXCEPT Windows XP and Win Server 2003

Requirements :

Microsoft .NET 4.5 (or above *see common fix steps)

Min 2GB RAM

Min 1GB Processor

Can I run my bot on a VPS ?

Yes absolutely, 

Please be aware that the running of the bot will entirely depend on the VPS service you choose, 

ACB Bots will NOT run on Windows Server 2003 !

Which captcha services does ACB bots support ?

ACBbots natively support :

- Deathbycaptcha
- Decaptcha
- Bypass Captcha
- GSA Captcha Breaker
- Captcha Sniper

Other captcha services can be used by using either Captcha Sniper or GSA Captcha Breaker as a tunnel
(So if the captcha service you want to use is not supported by my bot then you can run one of the above software's and use any of the captcha services listed as backup within CS or GSA settings)

INFO - I need help with GSA !

1. download GSA Captcha Breaker (30 day trial version available from original site)

2. open it and setup the setting :
Register at 9kw :
3. click on API Key
4. then click General:API
5. you will find your API Key, add to your GSA breaker
6. Open Project X V2
7. Settings
8. Captcha Settings
9. Add GSA Captcha Breaker.
10. Enjoy.
To make it work you need to Solve Captcha on your 9kw account
-----------------------------------------------------------------------------
2Captcha Settings
Register at 2Captcha

INFO - I need help with Captcha Sniper !

1) select "CAPTCHA Sevice Accounts" select "Add" From the dropdown select "Decaptcher"


2) In the CAPTCHA Sevice Accounts window make sure the only sevice that is checked is "Decaptcher"

3) Now start captcha sniper under "Stettings" click "Use Hosts File Redirect" and "Save Settings on Exit" then click "Use CSSE"
(That should open the Captcha Sniper Service Emulator that will auto start.)

4) Click Stop Then click the "HTTP Api" tab check only the "Decaptcher" 
(Which sould contain "poster.decaptcher.com, poster.de-captcher.com, poster.de-captcher.info, poster.decaptcher-reloaded.com")

5) Now Click Save

6) Then Click "Sockets Api" Tab
Check only the "Decaptcher Socket"
Port(s): should contain "6749,3456"
Host(s): should contain "api.decaptcher.com, api.de-captcher.com, api.de-captcher.info, api.decaptcher-reloaded.com"


7) Now Click Save

8) Restart the Captcha Sniper Service Emulator now all your captchas from ubot will be sent to captcha sniper 

INFO - Error "Unable to Contact License Server"

If you see this error please first check you are running the bot as "Admin" ....

If the notification still shows then this means the bot is being blocked by something (AV, Firewall, Windows UAC etc ..)

Please add your bots to any "whitelists" or "Allowed" rules within your PC protection

If the problem persists, please contact Support.

My VirusTotal report shows red, What do I do ?

Absolutely nothing, All AutoClickBots are safe to use, 

These are called "False Positives" and are caused by some virus protection that cant read the bots code as it is encrypted, this can also be caused by bots that have an auto-update feature built in, 

If you are uncertain or just simply do not trust us here at ACB, then thats no problem, 

You can run any of our bots within a "VM" (Virtual Machine) or alternatively in a "Sandbox" to give you piece of mind.