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If you bot is not working as it should ...
Display has frozen
Bot has stopped
Bot is not reacting to clicks
Sometimes a bot will freeze or crash, this is normal,
close the bot and restart it.
please try these common fix steps "1 BY 1" :
some simple steps that fix most common issues :
(eg. Stuck on "Loading...", wont open, crashes etc etc ....)
1 - Try Running your software/bot with AND WITHOUT "Administrator" privileges
2 - Install this (.NET) 4.6.2Official link - https://www.microsoft.com/en-us/download/details.aspx?id=53344
-> Alternative working .NET Frameworks :.NET 4.6.0
Official link - https://www.microsoft.com/en-gb/download/details.aspx?id=48130
Official link - https://www.microsoft.com/en-us/download/details.aspx?id=49982
Official link - http://www.microsoft.com/en-us/download/details.aspx?id=30653
* Cant install any of the above ?
Try this (C++ Redistributable) https://www.microsoft.com/en-us/download/details.aspx?id=48145
3 - Make sure your AV and Firewall are not blocking, add the bot to any whitelists-> Add the following to ALL Antivirus/Firewall Allowed/Whitelists :
-> Include your AppData location to prevent support files being deleted :
(Type %appdata% into Windows Explorer to find YOUR AppData location)
4 - make sure Windows UAC is not blocking the bot from functioning
5 - Move the bot folder including ALL FILES to "C://"
6 - Try setting compatibility to Windows Vista SP2
7 - Restart your PC
When you first run ANY bot from ACB then your bot will need to download necessary support files,
This is done in the background so not to bother you, ..
However this can take some time depending on your PC specs, mainly NET speed, there are 60 files in total (144MB),
* IMPORTANT *
If a bot is taking a long time to load please do the following :
If after the above it still is not working correctly, please open a support ticket and we will reply within 24 hours :
If you have done all of the above please open a support ticket and we will reply within 24 hours.
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